SunGard Sourcing Service Desk Specialist in Tunisia

Sourcing Service Desk Specialist

  • Job ID #:JR16677

  • Functional Area:Please Select

  • Position Type:Full-Time Regular

  • Relocation Provided:No

  • Travel Percentage:0

  • Primary Location:TN-Ariana-Ariana ZI Chotrana-4174

  • Secondary Location(s):

    • Department:
  • Education Desired:Bachelors Degree or equivalent

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Position Responsibilities\Requirements:

  • Position Responsibilities\Requirements:

Solution Support and Training: addressing questions and issues related to solution functionality Sourcing/Purchasing

  • Vendor Relationship Management:

Build relationships with vendors through communication and partnership Serve as liaison for vendors with internal departments within Corporation (Supply Chain Management, Enterprise Contract Management and Line of Business)

  • Catalog Management:

Create, update and maintain Oracle catalog databases Assign applicable hierarchies and control group access Test punchout catalogs through cXML, EDI interfaces and/or others

  • Sourcing activity:

Work to continuously improve processes through the Oracle system Ensure deadlines and requirements are respected Assist requesters/preparers with defining the exact needs and identifying the best suppliers and offers Identify and finalize saving opportunities

  • Reports Management:

Design and develop reporting for Contract Management, SCM, Finance Ops, and other lines of business within Procurement or Stakeholder needs and/or compliance

FIS™ is the world's largest global provider dedicated to financial technology solutions. FIS empowers the financial world with software, services, consulting and outsourcing solutions focused on retail and institutional banking, payments, asset and wealth management, risk and compliance, trade enablement, transaction processing and record-keeping. FIS’ more than 55,000 worldwide employees are passionate about moving our clients’ business forward. Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.



FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is availablehereandhere

For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

As part of the selection process this role may require an assessment to determine suitability