General Electric Quote and Tender Specialist in Tunis, Tunisia

About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:

 The Quote and Tender Specialist will support and lead the growth of the ODS business in all modalities to achieve service growth targets

 Prospects, qualifies, quotes and closes new business through remote contact

Essential Responsibilities:

Delivers service revenues objectives (across Service offers portfolio: PMS, Non contracts, O&U and solutions)

 Supports Service Account Leaders and Product Service Sales Specialists on maximizing services sales opportunities

 Presents and sells Service Contracts through remote contact

 Own the Service ODS Forecasting with service sales and update SFDC

 Own Project muscle submitted leads and react accordingly

 Prepare invoice package and submit for collection

 Follows up on targeted marketing campaigns and maximizes incremental revenue.

 Ensures seamless teamwork with the Equipment Sales, Product Services Sales specialists, Service Account Leaders, Marketing, Commercial Operations and U/S, Devices Commercial leader to maximize all sales potential.

 Develop & Support the implementation of new ODS Programs

 Contact proactively the customers to understand the needs and increase the sales funnel

 Manage the ODS terms and conditions with risk and compliance assessments

 Own Parts pricing, escalation and margin analysis in support of Customer inquiries & agreements

 Provide operational support for accessories and supplies as required

 Managing the gathering and centralization of competitive intelligence with the field teams

 Generates proposals, prepares service contract quotations, and demonstrates services value to assigned customers

 Supports and partners with field sales and service personnel in their efforts to sell service value.

Qualifications/Requirements:

  1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position

  2. Complete all planned Quality & Compliance training within the defined deadlines

  3. Identify and report any quality or compliance concerns and take immediate corrective action as required.

  4. Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l and/or local Law is broken

  5. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible

Desired Characteristics:

Selling and negotiation skills.

• Comprehensive knowledge of Service products and equipment modalities

• Service Environment knowledge.

• Installed base knowledge.

• Language proficiency in English (depending on region).

• Strong customer skills.

• Effective communication skills and interpersonal skills.

Preferred Qualifications:

• High work standard and quality.

• Effective problem solving.

• Effective personal organization skills.

• GE Healthcare policies and process knowledge.

• Business and results oriented

Locations: Tunisia; Tunis

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.